Processing
Orders paid before 1 pm (PT) on business days ship the same day. You will receive a tracking number by email as soon as your parcel leaves our facility.
Packaging
Vials are sealed, padded and shipped in discreet, temperature-conscious packaging with no product names on the outside of the box.
Returns
For quality and safety reasons opened products cannot be returned. If an item arrives damaged or incorrect, contact us within 7 days with your order number and a photo and we will replace it at no cost.